Telephone 01903 754 224
Email info@balltreedentalcare.com

Tel 01903 754 224
Email info@balltreedentalcare.com

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Message to our Patients

A message to all our patients

As you are no doubt aware the concern regarding Coronavirus (COVID-19) has heightened over recent days. In light of the advice and guidance filtering down to us we have taken the decision to reduce our provision to an emergency only service.

This is to protect our staff and patients alike, and to contribute to the wider effort against the current pandemic; by limiting unnecessary contact and travel.

In the first instance this will be until current government restrictions are lifted, at that time, we will review the situation and take the appropriate action.

As a result, we have cancelled all routine non-urgent treatments, hygiene visits and examinations.

Our reception will remain open Monday to Friday 8am - 5pm to answer any questions over the telephone and we will have a dentist on duty every day to offer telephone advice or emergency care.

We have produced some FAQs to help patients understand the scope of the service and what will be available.

We have also detailed some advice for dealing with dental emergencies until you are able to access care.Managing toothache at home

These measures are in response to a completely unique situation that has developed recently, to everyone’s great concern. We will do our best to look after your needs while ensuring we protect you and the broader public from further risk. Your support and understanding is as always gratefully appreciated. We expect this disruption in our services to last at least until 1st May, but it could be longer. We will endeavour to update you at regular intervals.

Dr Sachin Anand BDS LIV MFGDP RCS ENG

The advice for anyone in any setting is to follow these main guidelines

The most common symptoms of coronavirus (COVID-19) are recent onset of a new continuous cough and/or high temperature. If you have these symptoms, however mild, stay at home and do not leave your house for 7 days from when your symptoms started. You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people. For the latest advice on Corona Virus please visit the NHS website