About Ball Tree Dental Care

COVID-19 Update

Tuesady 30th June 2020 10:30:00

Update

Hi Everyone!

So we have been super busy getting our teams ready to start their RTW (return to work) for all our sites.

We have had to phase this process as most of our clinical teams had been redeployed to an Urgent Dental Hub and so while they are still needed there we are trying to slowly phase them all back into work at our own sites.

Some of you may already know that our Hayward’s Heath site was chosen as an Urgent Dental Hub. This was a huge success and we cannot thank ALL our amazing team for their uncompromising commitment to helping those emergency patients during the lockdown!

Super blessed to have you guys by our sides!!

Take a look at this short video for a glimpse of our New Normal

The Weybridge site

As of 15/6/20 has gone live for in house face to face emergency patients and is now catching up with any outstanding treatments that were cancelled during the Covid 19 lockdown. (Please call the normal number as usual and we will decide with you the best way forward).

The Worthing site

As of 22/6/20 has gone live for in house face to face emergency patients and is now catching up with any outstanding treatments that were cancelled during the Covid 19 lockdown. (Please call the normal number as usual and we will decide with you the best way forward).

The Hayward’s Heath / Sompting / Burgess Hill sites

As of 1/7/20 we are going live for in house face to face emergency patients and will be catching up with any outstanding treatments that were cancelled during the Covid 19 lockdown.

(Please call the normal number as usual and we will decide with you the best way forward).

Once we start the ball rolling, there will be immense pressure on getting through the back log of emergency patients so up to the 17/7/20 assume all routine and hygiene appointments are cancelled across all sites.

The current guidelines have suggested we see no more than 7/8 patients a day at present so please bear with us while we aim to catch up.

Once we have helped our emergencies and as the restrictions ease we will endeavour to get our check ups and hygienist appointments reestablished and hope to return to as close to normality once we are allowed too.

In the mean time please continue to call each site as normal or email us if you need further info.

Stay safe everyone.

Sachin and Shal

Our Practice Re-opening Policy is now available

A summary of your dental visit

In light of the recent COVID-19 Pandemic, all routine appointments have been cancelled until further notice – we apologise for the inconvenience this may cause.

Due to government lockdown, we are now operating an emergency only service – consisting of phone advice (and possible referral to a local dental emergency hub).

Due to this unprecedented situation and to help prevent the further spread of COVID-19, we have decided to temporarily consolidate our 5 practices down to 3.

Our Burgess Hill premises will now be closed and patients will be redirected to our Haywards Heath practice.

Our Worthing premises will also now be closed and patients will be directed to our Sompting practice (you may also know this as Ball Tree Dental Care).

Our Weybridge premises will continue to operate, however, only in a limited service as previously mentioned (urgent care and advice only).

Please do not visit any of our practices unless you have been asked to do so for a specific reason.

If you are unable to access immediate care please view our guidance for dental emergency advice

If you would like to know how COVID-19 affects your dental treatment We have produced some FAQs to help patients understand the scope of the service and what will be available.

Or, if you would rather contact us via phone, our friendly reception team will be available to answer any queries you may have between the hours of 8am – 5pm (Monday to Friday).

For Burgess Hill/Haywards Heath call: 01444 452112 For Worthing/Sompting call: 01903 754224 For Weybridge: 01932 857998

We thank you for your understanding and hope you are all staying home and staying safe in this unparalleled time

Dr Sachin Anand BDS LIV MFGDP RCS ENG